Terms of Service
Last Updated: January 5, 2025
Agreement to Terms
By accessing and using the Manhattan Top Catering website (manhattantopcatering.com) and our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services.
Services
Manhattan Top Catering provides professional catering services throughout New York City, Westchester County, and Long Island. Our services include but are not limited to:
- Corporate event catering
- Private event catering
- Wedding catering
- Personal chef services
- Bachelorette party catering
- Cocktail party catering
All services are subject to availability and require advance booking. Service availability may vary based on date, location, and event size.
Booking and Reservations
Reservation Process
To book our services:
- Contact us through our website, phone, or email
- Provide event details including date, time, location, number of guests, and dietary requirements
- Receive a customized quote
- Confirm your booking with a signed contract and deposit
Deposits and Payments
A deposit is typically required to secure your event date. Final payment is due according to the terms specified in your service contract. Payment methods accepted include cash, check, and major credit cards.
Cancellation and Refund Policy
Client Cancellations
- 30+ days before event: Full refund of deposit, minus any non-refundable expenses already incurred
- 14-29 days before event: 50% of deposit refunded
- Less than 14 days before event: Deposit is non-refundable
Our Cancellations
In the unlikely event that we must cancel your event due to circumstances beyond our control (including but not limited to natural disasters, government restrictions, or chef unavailability), we will provide a full refund of all payments made or work with you to reschedule at no additional charge.
Menu Changes and Modifications
Menu changes and modifications may be accommodated based on availability and timing. Changes requested less than 7 days before the event may be subject to additional fees. Final guest count and menu selections must be confirmed at least 7 days before your event date.
Dietary Restrictions and Allergies
We accommodate various dietary restrictions including vegetarian, vegan, gluten-free, kosher-style, halal, and other special dietary needs. It is the client's responsibility to inform us of all dietary restrictions and allergies at least 14 days before the event. While we take every precaution, we cannot guarantee that our kitchen is completely free of allergens.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: info@nycateringservice.com
- Phone: Contact via Google Business Profile
- Address: Armonk, NY 10504
